Everyday, I have to deal with the nonsense of fee refunds and fee waivers. Whether it’s a person demanding that they get a free bank check or someone who thinks that the account they opened two months ago shouldn’t have been charged a maintenance fee despite being perpetually below the minimum balance, I cringe every […]
I think it’s time for me to sit down and tell you why threatening to close your account doesn’t work. It doesn’t work, never has worked, and never will. Because not for nothing, if there is something that’s going to make me rage quit one day, it’s people who sit there and imply (or outright […]
The Most Dangerous And Widespread Act of Stupidity I See Everyday So while helping out behind the teller line of another branch, a customer wanted to cash a check made out to “Cash”. I quietly asked the teller next to me what that branch’s policy on such checks are and found that it was okay […]
You Want To Deposit a Ton of Money? I Don’t Care! A lot of people have a slight misconception on how banks make money. I’d like to talk about that, but first I feel like I should set the tone for what drifted my thinking in that direction. Not too long ago, a pair of […]
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