Is This A Form Of LEGAL Identity Theft?

Folks, in my ten years of banking, I thought I had seen it all. Well, except for a robbery or actual fistfight (knock on wood). I’ve seen people pee in the parking lot, on tellers’ cars, and in managers’ offices. We’ve had people escorted out of the bank in handcuffs for committing check fraud, and […]

How Should Banks Treat Their Customers?

The other day, one of our regular customers was waiting for a representative to help him. He’s one of those demanding customers that comes to the platform to do basic transactions, but doesn’t bring in any new business or open new accounts. He’s also a slumlord (I’ve seen one of the buildings he owns), and […]

How To Pay Off Debt Fast

I’d like to thank you, Mr. Customer, for applying for an unsecured personal loan with our bank a year ago. Your application for $20,000 was approved and you sped through the process like Sonic The Hedgehog towards his next ill-advised gimmick game. I hope that $20,000 was put to good use and you–Why are you […]