Crazy Eights: EIGHT Crazy Customers In One Crazy Day

Truly Quantity Over Quality This day was so out there that I had to record it for posterity. Sometimes we will go a period of time without dealing with nasty or idiotic customers. And then some days they all get off the bus together and come into the bank. I just had to record this […]

Your Guide To Banks That Don’t Use ChexSystems

When The System Seems Rigged Against You, Avoid It Entirely Right now, many are looking high and low for banks that don’t use ChexSystems. You might be wondering why that is. And the answer is simple. Those people have overdrafted the high holy hell out of their bank accounts (or sometimes the bank did it […]

Don’t Argue Other Banks’ Policies With Me!

I just…..I mean………Are we really………….Seriously, I……….. Just, ugh………. It wasn’t that long ago that I told everybody not to argue bank policy with me. It’s just something I don’t need to deal with and something I don’t have any control over. It’s a waste of your time, my time, and my sanity. But at the […]

Why Your Banker Keeps Selling You Stuff…….And Why You Should Listen

I’m going to take a wild guess as to what happened during your last trip to the bank. You went to the teller simply to cash a check, and the teller tried to push a credit card on you. Or perhaps you needed to speak to a personal banker to order a book of checks, […]

Five Simple Ways To Protect Your Debit Card

I cannot tell you how often someone comes to my desk with fraudulent charges on their account. It’s at least once every couple days. And 99% of the time, these charges are debit card charges. We live in a world where the debit card is still fairly new, and many people still don’t know how […]

The Right To Choose………The Order Your Money Is Debited

We Should All Be Pro-Choice In my previous post, I talked about how ridiculous it is that people believe that they shouldn’t have to pay any fees for any sort of service simply by virtue of existing (the day before this writing, a man told me he shouldn’t have to pay hundreds of dollars of […]

The Nonsense of Fee Refunds

Everyday, I have to deal with the nonsense of fee refunds and fee waivers. Whether it’s a person demanding that they get a free bank check or someone who thinks that the account they opened two months ago shouldn’t have been charged a maintenance fee despite being perpetually below the minimum balance, I cringe every […]